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Entry Level Leasing Professional
Posted: 1/19/2012
Location: Heinz Lofts
Reports To: Leasing Supervisor
As an Entry Level
Leasing Professional, you’re the main point of
contact with customers – whether they call your apartment property,
visit online or visit in-person. Your role is an important one: to
warmly connect with customers and successfully showcase the
advantages of our properties to boost and maintain
occupancy.
The ideal candidate must have an outgoing personality and sales aptitude
Essential
Responsibilities
• Greeting
customers, explaining our pricing, conduct tour of our apartments
and community common areas
• Following up on
customer leads and helping to coordinate marketing
efforts
• Increase/maintain occupancy by
participating in all leasing functions
• Open/close
models, inspect tour path, vacant apartments and common areas, and
publish marketing ads as required by schedule
• Answer leasing
calls
• Respond to
online/email leads in timely fashion
• Tour, follow-up
with, and close prospective residents
• Prepare and
complete all lease paperwork with future
residents
• Keep informed
of current market conditions/trends
• Compile comp
surveys weekly or as directed by Leasing
Manager
• Shop comps as
directed by Leasing Manager
• Know and
understand community occupancy levels and goals
• Maintain a
positive living environment for community residents by providing
excellent customer service, resolving issues promptly and
effectively and consistently following up on resident
requests
• Work directly
with Leasing Manager to help establish and execute community
marketing plan
Personal
Competencies
• Warm, engaging
and inviting personality
• Friendly and
energetic with great people skills
• Easily connect
with a variety of people
• Excellent at
both phone/online and in-person sales
• Self-motivated
and hard-working
• Strong written
and verbal communications skills
• Organized and
detail-oriented
• Customer-service
driven
• High energy and
commitment to high performance in a busy, multi-task work
environment
• Training
provided for this entry level position
